Delivery We will contact you within 3 working days of your order to confirm a delivery date and to discuss any special delivery requirements. Delivery of items in stock will normally be within 3 weeks of your order but we often deliver much sooner - orders delivered by carrier will often be within a few days, whereas delivery by our own transport will be 1 to 3 weeks depending on location. However we will always endeavour to meet your preferred delivery date. Out of stock items will go on back order and we will notify you when available and confirm a delivery date with you.
Covid update :Our despatch manager will contact you to agree a date and a safe place to leave the plants. Please let the despatch manager know if you are self isolating or you don't want any contact with the driver. No paperwork will be left . The driver will carefully check off the the items, this is our standard procedure.
The delivery charges shown will apply in most situations. Occassionaly, it may not be possible for us to deliver certain products to a particular location for the cost shown. In these situations we reserve the right to alter the charge and will contact you with details. If the revised charge is not acceptable you will of course be free to cancel or vary your order.
Click and Collect Orders can normally be collected from our nursery within a few days of your order. When you order on this website you will be asked if you would like to collect and if so when is your preferred collection date. We will contact you within 3 working days of receipt of your order to confirm that your order will be ready.
Covid update :Please note we are operating a contactless collection service so please follow the notices for collection.
- Please bring an appropriate vehicle, gloves and, if necessary, someone from your household to help load your vehicle.
- On arrival please follow the signs for Collection.
- If you wish to make any addition or variation to your order please make sure this is done in advance by phoning our sales team on 01435862992 and at the latest by 2pm on the day prior to your arranged collection date.
English Woodlands, Burrow Nursery, Cross in Hand, Heathfield, East Sussex TN21 0UG. How To Find Us